Senior Strategic Technical Program Manager, Intelligent Support

**Job Details:**

**Job Description:**

Intel's Intelligent Support Solutions (ISS) organization is at the forefront of transforming global customer support through digital-first, AI-powered solutions. As part of Intel Customer Support, ISS designs and delivers platforms, intelligence, and automation that facilitate millions of customer interactions annually. Our mission is to build the future of support—proactive, predictive, efficient, and AI-driven—spanning virtual assistants, agent assist technologies, omnichannel modernization, automation frameworks, enterprise data foundations, and global operational excellence. This is a unique opportunity to join the team defining Intel's next era of customer experience.

We are seeking a Sr. Strategic Technical Program Manager to lead complex, cross-functional initiatives that accelerate Intel's transformation to AI-enabled, self-service-first customer experiences. This role requires a strategic, technical, and highly c...