Senior Specialist, Commercial Process

Get to Know the Team

Grab is looking for a Senior Specialist, Commercial Process to design and scale Salesforce solutions across business products. You will partner with sales teams to translate complex requirements into efficient workflows and ensure the successful implementation of long-term commercial tools.

You are passionate about sales process strategy and AI efficiency through technology.

Get to Know the Role

As the Senior Analyst, Commercial Process, you will drive regional growth by designing and optimizing scalable, AI-integrated lead-to-cash workflows and CRM systems.

This role reports to the Head of Sales Operations and be based in Petaling Jaya, working onsite.

The Critical Tasks You Will Perform

• Process Optimization: You will support the end-to-end commercial lead-to-cash process by identifying bottlenecks and implementing workflow improvements across markets.
• To...