Senior Solution Engineer

Overview

• BAU Support: Manage GSNOW tickets for Power Apps and Power Automate; resolve or escalate issues, ensure SLA compliance, and maintain knowledge articles.
• Development: Build and enhance Power Apps and Power Automate flows following governance and ALM standards.
• User & Project Management: Lead minor changes, coordinate UAT, deliver training, and drive user adoption.
• Governance & Compliance: Apply environment strategy, enforce DLP and connector policies, and ensure licensing compliance.
• Data Handling: Perform basic SQL for troubleshooting and collaborate on Power BI and data integration points.
• Documentation: Maintain technical specs, runbooks, and knowledge transfer materials.

Requirements

• On-site presence in Kuala Lumpur for BAU operations, KT, and UAT.
• Hands-on delivery with Microsoft Power Platform:
• Power Apps (Canvas and/or Model-driven), Power Automate, and Power BI...