Full-time

Senior Software Engineer

Posted by Zendesk Group • Lisboa, Lisboa, Portugal

📍 Lisboa, Lisboa 🕒 March 01, 2026

About the Role

## Job DescriptionZendesk’s people have one goal in mind: to make Customer Experience better. Our products help more than 145,000 global brands (AirBnb, Uber, JetBrains, Slack, among others) make their billions of customers happy, every day.Our team is responsible for helping Customer Experience teams to achieve their best, by intelligently solving repetitive work, so they can shift their focus to solving more sophisticated problems. We use the latest trends in Machine Learning and AI algorithms to help us on that mission, and we're passionate about empowering our customers.As an Engineer on our team, you’ll be responsible for developing products in collaboration with our Engineers, ML Scientists and ML Engineers, and delivering high-quality ML and AI products to our customers, at a scale that most companies only dream of.## ****What you get to do every day***** Write clean and maintainable code to support the team’s delivery commitments* Work closely with engineers and applied scienti...

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