Senior Site Reliability Engineer

What This Role Is Important to Us The Senior Site Reliability Engineer (Batch Management) roles within SCDaaS are responsible for helping clients operate and maintain SimCorp Dimension through a cloud-based offering. The services are effective and extend beyond the classical support as part of a closer relationship with our customers to help them keep their installation in the best possible condition, while at the same time delivering tangible business value for clients.

What You Will Be Responsible For As a Senior Site Reliability Engineer (Batch Management) :

Operate under established protocols with minimal supervision, assess incident priority, take appropriate action, and seek advice on complex issues; maintain ownership and accountability for problems and escalations.

Support and maintain SimCorp clients across all aspects of SCDaaS service delivery, assume responsibility for incidents, monitor status, and provide timely updates while adhering to ITSM pr...