About the Role
Job Title
ServiceNow IT Service Management
Role
ServiceNow developer
Location
Calgary, AB
Duration
Long Term
Responsibilities
- Design and develop IT Service Management solutions using the ServiceNow platform
- Work as a CMDB consultant to ensure accurate and up-to-date configuration data
- Collaborate with cross-functional teams to implement ITIL best practices
- Analyze and optimize ServiceNow configurations for efficiency and performance
- Provide ongoing support and maintenance for ServiceNow IT Service Management applications
- Train end-users on new features and functionalities
Requirements
- Proven experience in designing and developing IT Service Management solutions on the ServiceNow platform
- Expertise in CMDB management and configuration
- Strong understanding of ITIL framework and best practices
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