Full-time
Senior ServiceNow CMDB Architect
Posted by Johnson Controls • San Jerónimo, Nuevo León, Mexico
About the Role
Overview
The Senior ServiceNow CMDB Architect is responsible for designing, implementing, and governing the Configuration Management Database (CMDB) within the ServiceNow platform. This role ensures enterprise-wide configuration data accuracy, establishes configuration management processes and policies, and integrates the CMDB with ITOM, ITSM, Asset Management, Security, and other platforms. The architect serves as the technical and functional authority on CMDB architecture, data modeling, discovery strategies, service mapping, and configuration governance.
Key Responsibilities
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