Full-time
Senior Service Operations Specialist (Remote)
Posted by OrgScale Recruitment Sdn Bhd • Sepang, Sepang, Malaysia
About the Role
A recruitment agency in Kuala Lumpur is seeking a Senior Customer Service Operations Executive to enhance operational performance within customer service. This involves coordinating workflows, tracking KPIs, and ensuring stability across teams. The ideal candidate has 2–5 years of experience in service operations, strong data handling skills, and a desire to advance into leadership roles in service operations. The role supports a remote working environment and emphasizes ownership and accountability.
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