Senior Service Engineer - Observability

Job Description

What’s the role?

The role leads the enterprise transition from AppDynamics to Elastic Observability using OpenTelemetry, driving modern observability practices, improving reliability and scalability, and ensuring a smooth migration through strong technical leadership, automation and alignment to SRE and cloud-native standards.

• Lead the end-to-end migration from AppDynamics to Elastic using OTEL, ensuring parity or improved observability outcomes
• Define and implement OTEL-first instrumentation standards and scalable telemetry pipelines
• Drive adoption of SRE practices, shifting towards SLI/SLO-based monitoring and alerting models
• Automate deployment, configuration and validation of OTEL collectors, Elastic assets and CI/CD observability checks
• Enable safe and automated decommissioning of legacy AppDynamics tooling, agents and licences
• Improve platfor...