Full-time
Senior Service Delivery & Customer Success Manager
Posted by Hewlett Packard Enterprise Development LP • WorkFromHome, WorkFromHome, Colombia
About the Role
A leading technology company in Colombia is seeking an experienced Service Excellence Manager to oversee customer onboarding and ensure service delivery excellence. You will manage post-sales relationships and be responsible for incident management and business reviews. The ideal candidate has 5-7 years of experience in service delivery and a strong customer service mindset. Fluency in both English and Spanish is required, with a focus on communication and data analysis skills.
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