full-time

Senior Sales Operations Analyst

Posted by ServiceNow • Munich, Bavaria, Germany

📍 Munich, Bavaria 🕒 March 03, 2026

About the Role

Job Description

We’re looking for a Senior Sales Operations Analyst to join our EMEA Central team. In this role, you’ll combine strategic thinking with hands-on data analysis to help drive meaningful business outcomes for our Major Area Sales function. You’ll collaborate across teams in a dynamic, high‑growth global environment where diverse backgrounds, perspectives, and approaches are valued and celebrated.

Strategic Data Analysis & Forecasting

  • Lead forecast reviews with second-line managers: design and maintain forecasting models, analyse forecast accuracy, and develop data-driven insights on risks and opportunities
  • Transform complex sales data into clear, actionable recommendations for leadership

Pipeline Analytics & Performance Measurement

  • Own pipeline health analysis: utilize dashboards and reporting frameworks to track KPIs, monitor pipeline hygiene, and surface trends
  • C...

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