Full-time
Senior SaaS Support Engineer — Elevate User Experience
Posted by Obsidian • lima metropolitana, lima, Peru
About the Role
Obsidian is seeking a Support Specialist to assist users engaging with our platform. You'll triage issues related to job applications, collaborate with engineering to resolve them swiftly, and ensure a positive experience for our users.
Ideal candidates have a background in debugging web applications, customer support experience, and familiarity with SaaS products. Excellent English communication skills are essential, as this role represents our first interaction with many users.
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