Full-time
Senior SaaS Product Support Lead - API & Escalations
Posted by Strider • morón, buenos aires, Argentina
About the Role
Strider is seeking a Product Support Manager in Morón, Buenos Aires, to lead the technical support team and improve response times and ticket resolution efficiency. The ideal candidate will have over 5 years of software development experience, particularly in SaaS environments, and strong troubleshooting skills.
This role requires collaboration with product and engineering teams to solve high-impact issues effectively. If you are passionate about supporting customers and thrive in dynamic environments, join us!
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