About the Role
Drive impactful research initiatives at Aviva Canada as a Senior Manager specializing in insights. Lead B2C and B2B projects to shape customer understanding and influence organizational decisions.
In this pivotal senior leadership role, you will report to the Vice President of Customer and manage the Research and Insights function. Your skills in qualitative and quantitative methods, including AI techniques, will be vital for guiding B2C and B2B research initiatives. Overall, you will transform complex data into actionable insights aligning with business strategies.
Key Responsibilities:
• Lead B2C and B2B research initiatives effectively
• Transform research findings into actionable insights
• Build strong stakeholder relationships across Aviva
• Develop and mentor a high-performing research team
• Present clear reports to senior leadership
Requirements:
• 8–10 years of B2C research experience
• Proven expertise in NPS measurement
• Solid survey method...
In this pivotal senior leadership role, you will report to the Vice President of Customer and manage the Research and Insights function. Your skills in qualitative and quantitative methods, including AI techniques, will be vital for guiding B2C and B2B research initiatives. Overall, you will transform complex data into actionable insights aligning with business strategies.
Key Responsibilities:
• Lead B2C and B2B research initiatives effectively
• Transform research findings into actionable insights
• Build strong stakeholder relationships across Aviva
• Develop and mentor a high-performing research team
• Present clear reports to senior leadership
Requirements:
• 8–10 years of B2C research experience
• Proven expertise in NPS measurement
• Solid survey method...
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