Full-time
Senior Remote Customer Escalations Specialist
Posted by HeadX • WorkFromHome, WorkFromHome, Chile
About the Role
A fast-growing DTC brand is looking for a Customer Complaints Specialist to join their remote support team. This role is crucial in managing escalated customer issues and ensuring satisfaction. Candidates should have 2+ years in customer support, strong problem-solving skills, and proficiency in Zendesk. The company values emotional intelligence and effective communication, and offers a culture driven by self-improvement and team performance.
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