Full-time
Senior Quality Evaluator — Elevate Customer Interactions
Posted by Convergys • Manila, Metro Manila, Philippines
About the Role
A global technology and services leader is seeking a Sr. Quality Evaluator to monitor and evaluate inbound and outbound customer interactions for adherence to quality standards. You will report results to management and participate in quality audits to drive improvements. The ideal candidate will have a strong understanding of customer service processes and a commitment to maintaining quality standards. This full-time position is located in Manila, and offers opportunities to contribute to client success.
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