About the Role
Your challenges
Market: South Korea, India subcontinent export market (Bangladesh, Bhutan, Nepal, Sri Lanka, Maldives), Hong Kong, Taiwan, Macao
Implement and improve a standardized and manageable MultiSite Commercial QM System for your market which will reduce the complexity and duplication of activities across Sales and Service Organizations while building capabilities to:
Manage the design of end-to-end quality processes and tools to achieve highest customer satisfaction
Drive process harmonization and standardization within your market in alignment with Corporate QM
Be Management Representative for your market (according to local QM System)
Be first contact partner for the complaint management process for your market
Ensure correctness of complaint data entry for your m...
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