Full-time
Senior QA Evaluator - Elevate Call & Email Quality
Posted by Concentrix • lima metropolitana, lima, Peru
About the Role
A global customer service company in Lima is seeking a mid-senior level Sr. Quality Evaluator to monitor and evaluate the quality of customer interactions through various channels. The ideal candidate will participate in quality audits, meet productivity requirements, and support operational processes to enhance service quality. This full-time position offers an exciting opportunity to engage in quality assurance within a leading IT services firm.
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