Senior Program Manager, Service Offering

Description

Interested in innovating to deliver world-class service to Amazon's Selling Partners? Marketplace Innovation (MPI) is seeking for a Senior Program Manager to lead the Strategic Account Services (SAS). SAS program is designed to improve the Selling Partner experience on Amazon and accelerate their growth through holistic account management by SAS Merchant Consultants working directly with Selling Partners to increase the value, choice, and convenience of their business. Our team will invent and innovate through technology, expand programs to improve Selling Partner engagement and satisfaction, and enable global solutions by working with the US, EU and China teams. We are seeking a Senior Program Manager, Service Offering to develop and scale our SAS business launched in 2020. This role will be responsible for continuously improving Selling Partner experience by enhancing SAS service offering to dynamically grow our Selling Partner business. You will be expected to dev...