Full-time

Senior Program Manager, Alexa Enterprise Support

Posted by Amazon • Seattle, WA, United States

📍 Seattle, WA 🕒 February 28, 2026

About the Role

Description
Are you passionate about driving seamless enterprise technology deployments at scale? Do you want to lead critical initiatives that directly impact revenue growth and customer success for Amazon's fastest-growing smart property platform? We're seeking a Senior Program Manager to establish and own dedicated deployment program management for Alexa Smart Properties enterprise customers.
As a Senior Program Manager for Alexa Enterprise Support, you will build and execute deployment program strategy for high-volume enterprise customers including hospitality chains, senior living facilities, and major enterprise partners. You'll be responsible for ensuring exceptional deployment success rates, coordinating real-time support during critical installation phases, and establishing scalable processes that protect revenue growth while delivering exceptional customer experiences.

Key job responsibilities
• Own and develop end-to-end deployment program strategy, process...

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