Senior Production Support & Application Analyst

Position Description:

About the Role

The Global Business Service Unit (GBSU) Canada delivers day-to-day services to business units, driving operational excellence and accelerating transformation. GBSU stands out through its agile approach, strong technology and data culture, rapid decision-making, and industrialized processes leveraging cross-functional and business-aligned teams.

We are seeking a Senior Production Support & Application Analyst to provide technical and functional support for critical applications used by trading and risk teams. This is a central, dynamic role requiring strong communication skills, interpersonal skills, and knowledge of ITIL best practices. You will be responsible for maintaining critical applications and ensuring seamless production operations.

Your future duties and responsibilities:

Key Responsibilities
Serve as a key member of an IT feature team (Development and Support) close...