Full-time

Senior Process Executive

Posted by Infosys • Chennai, Tamil Nadu, India

📍 Chennai, Tamil Nadu 🕒 February 19, 2026

About the Role

Responsibilities Senior Process Executive (JL2A) - 1 to 3 years of ExperienceProcess Specialist (JL3A) - 2 to 5 years of Experience •Execute transactions as per prescribed guidelines within agreed timelines, with an objective to meet SLA•Ensure the defined performance parameters are met and exceeded within guidelines, policies agreed between Infosys & Client•Should have at least 1-2 years experience in Commercial banking.•Identifying and resolving fraud issues•Investigating suspected fraudulent activities•Reviewing bank records for signs of fraudulent activity•Analyzing financial documents, monitoring transactions, and networking with other fraud specialists in the industry•Tracking and monitoring illegal transactions on customers' financial accounts without the authorization of the account owner•Reporting any suspicious account movements and unusual transactions that may be risky to the financial institution and customers.•Responsible for the prevention and detection of poten...

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