Senior Pricing Analyst

About the Role

We are seeking a Senior Pricing Analyst who will play a pivotal role in shaping the commercial success of our client solutions. This role is not just about data analysis—it is about owning the development of complex pricing models that directly inform bids, proposals, and strategic decisions across our contact centre services and integrated solutions.

You will partner closely with Sales, Finance, and Operations to create pricing structures that are commercially competitive, sustainable, and profitable. This includes modelling labour requirements, technology costs, and transaction volumes, as well as presenting clear insights that influence senior decision-makers and client outcomes.

Key Responsibilities

• Design and maintain pricing models that support new business proposals, client renewals, and scope changes.
• Translate business requirements into financial models, includ...