Full-time

Senior Operations Manager

Posted by TaskUS • tijuana, tijuana, Mexico

📍 tijuana, tijuana 🕒 June 03, 2026

About the Role

**Job Description: Senior Operations Manager**
What does a Senior Operations Manager really do? Think of yourself as someone who will manage day-to-day business operations, including performance, billing, and PNL, so not everyone can qualify for this role. We make sure we hire the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Senior Operations Manager.
**Responsibilities**:
- As a Senior Operations Manager, you will manage day-to-day operations business, including performance, billing, and PNL.
- You will have weekly syncs with Operations Managers and Team Leads, as well as one on one coaching and development with TMs as needed.
- You will meet with Senior Management and clients as needed to continue business growth.
- You will be responsible for interviewing Operations Managers, Team Leads, and Quality Anal...

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