Senior Operations Manager – Entitlement Services
Posted by NEC • Hartlepool, England, United Kingdom
About the Role
Job Description
About the Role
We are seeking a highly skilled and motivated Senior Operations Manager to lead our entitlement services division. This role will be responsible for overseeing multiple Operations Managers across a number of service areas that deliver vital entitlement services to the public on behalf of both local and central government organisations.
The postholder will play a pivotal role in ensuring exceptional service delivery, driving operational excellence, maintaining compliance, and fostering a culture where employees feel valued, supported, and inspired to deliver their best work.
Key Responsibilities
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