Full-time

Senior Operations Analyst - Automation

Posted by Johnson Controls • Pune, Maharashtra, India

📍 Pune, Maharashtra 🕒 February 28, 2026

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About the Role

Sr. Operations Analyst – Automation
Senior Operations Analysts oversee critical operational processes and procedures to ensure IT services and infrastructure consistently achieve defined performance objectives. They monitor and manage all infrastructure and application components while continuously enhancing incident, problem, change, and release management practices.
Your responsibilities will include:
Incident Management, Problem Management
Coordinate Major Incident Management across IT teams, send regular updates, participate in MIM bridge calls, and oversee automation support resolution.
Manage key business-critical applications and their performance.
Support assigned activities to advance strategies and program improvements.
Implement solutions for recurring incidents to minimize downtime.
Resolve incidents within SLAs.
Work with problem management team on both proactive and reactive strategie...
                

Job Details

Location Pune, Maharashtra
Job Type Full-time
Category Computer Occupations
Posted February 28, 2026
Deadline April 09, 2026

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