Senior Operational Excellence Consultant

sit within the Admiral Group, and are the experts in business insurance, offering SME insurance for tradespeople, professionals, and couriers. They build products and services that put their customers’ first, combining agility with reliability to deliver innovative products and superior customer experience to the under-served SME market across the UK.

About the Role

This role drives operational excellence across. You’ll lead a portfolio of change initiatives delivering strong ROI, while optimising operational systems and owning front‑line SOPs and process flows. You’ll work closely with Operations, Product, Growth, and IT to ensure new initiatives, products, and systems land smoothly and the business is fully ready for change. You’ll also deliver LSS training through the Lean Academy and support colleagues with their projects.

What you’ll be doing: