Full-time
Senior Network Engineer
Posted by Booth and Partners Pte Ltd • Makati, Metro Manila, Philippines
About the Role
Job Description
Position Description
Key Responsibilities
Position Description
Senior Network Engineer
Services - Managed Services
Key Responsibilities
• Resolve customer incidents, problems and change requests to required service level targets
• Apply technical knowledge to effectively analyse and resolve problems
• Manage time in a manner to ensure all tasks are completed within specified time frames
• Liaise with customers to perform incident analysis and problem resolution management, to required service targets, defining and recommending solutions where no precedent solution is available
• Demonstrate strong communication skills ensuring that verbal and written responses when dealing with customers and other team members are relevant, clear, complete and logical
• Accurately and consistently p...
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