Senior Mortgage Specialist

Responsibilities

• Source for prospective clients for secured lending products through business alliances such as lawyers, insurance agents, real estate agents and any other partner‑in‑sales.
• Collaborate and work alongside branches to improve referrals and cross‑sales activities.
• Ensure adherence to responsible selling guideline and structure proposed solution that meets client’s financial needs.
• Ensure accurate and timely completion of end‑to‑end application process and submission of sales / pipeline management reports.
• Deliver excellent customer service and achieve satisfactory net promoter score.
• Keep abreast with updated product information, market changes and provide market intelligence and customer feedback to the management for appropriate action.

Compliance & Standards

• Ensure self‑compliance on Alliance Bank’s policies and procedures, Sales Compliance, KYC, AMLA guidelines, 3r...