About the Role
Responsibilities:
Maintenance and supervision of proper system operation
Providing user support – resolving ongoing issues
Conducting training for system users
Performing system maintenance tasks
Creating manuals and user guides
Configuring the system and resolving configuration issues
Ongoing system monitoring, performance analysis, and operational accuracy
Analysing and eliminating causes of system malfunctions
Handling service requests
Participating in system implementation preparation
Preparing and conducting system tests
Designing reports
Maintaining a positive image of the employer
Keeping the workplace tidy
Taking care of assigned equipment, tools, and machines
Performing assigned duties in accordance with the company’s integrate...
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