Senior Merchant Operations Manager (DH pay)

Job Description

We are now seeking a Senior Merchant Operations Manager to strengthen our Merchant Operations across Europe. In this role, you will act as the operational lead, ensuring smooth execution of onboarding operations, process governance, and cross-functional alignment, with a clear path to assuming broader operational responsibilities in the company. You will also bring strong analytical and technical skills, with the ability to define, build, and own operational dashboards and KPIs to drive data-driven decision-making and continuous improvementIf you have demonstrated experience in Operations, Programme and Process Management, and you excel at driving clarity, structure, and execution, we want to hear from you. Experience in Know-Your-Customer/Business (KYC/KYB) and customer onboarding processes will be a strong plus!

What you’ll do:

Operational Leadership & Governance