Senior Manager, Training and Quality - Bridgetowne

The Senior Training & Quality Manager will manage day to day activities defined for business benefits including but not limited to implementation of Quality strategy, Quality/Training improvement opportunity identification, leading / mentoring the improvement projects, benefits realization, communications with account leadership, DPE’s and implementation manager(s).

Essential Functions / Core Responsibilities

• Driving improvement initiatives that positively impact Client satisfaction & business profitability (realized, approved and benefits).
• Identifying areas of improvement and leading / facilitating improvement projects which can result in significant improvement in Avalon profitability and Quality.
• Solving business problems through innovative & sustainable solutions.
• Identifying process gaps & automation opportunities within Training and Quality functions.
• Project managing improvement efforts across multiple locati...