Full-time

Senior Manager Solutions Engineering Ciena

Posted by Ciena • ottawa, on, Canada

📍 ottawa, on 🕒 June 05, 2026

About the Role

Join Ciena as a Senior Manager in Solutions Engineering, focusing on customer optical engagements. This role emphasizes strong technical leadership in a flexible working environment for optical systems.
You will lead and develop a distributed team of systems engineers across the Americas while ensuring that customer optical solutions are effectively delivered. The role entails triaging customer requests, overseeing lab operations, and fostering a culture of high performance. Your influence will guide team resources and align them with product priorities, driving success in optical technologies.
Key Responsibilities:
• Direct systems engineering teams across the Americas
• Build a high-performance culture through mentorship
• Lead customer engagements in optical networking
• Manage lab strategy, budget, and infrastructure
• Promote standardization and continuous improvement
Requirements:
• Engineering degree with specialization in optics
• Minimum 5 years i...

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