About the Role
Overview
Responsibilities
Accountability for SLAs delivery, innovation and continuous improvement of the TPM execution and TPM settlement process with focus on driving greater effectiveness and efficiency for the designated market First level of escalation for SLA issues and dispute resolution for TPM processes Manage senior stakeholders from EMEA and GCC to ensure TPM services of this team are aligned to the larger objectives of TPM CoE Partner with other TPM teams ac...
Reporting into the TPM International Markets Lead, this role leads the TPM Execution and TPM Settlement and is responsible for the engagement, coaching and development of 9x - 14x Direct Reports. As a senior TPM lead, he/she acts as the first point of escalation for service level issues. This role is also responsible for managing senior stakeholders across BU and GCC while participating in transformation initiatives.
Responsibilities
Functional Responsibilities
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