Senior Manager, Payments & Risk Operations

Role Purpose

This is a senior, client-facing role responsible for the team managing the bank's payments platform, covering its projects, daily operations, and governance. It combines banking domain knowledge with application ownership, project management, people management, and vendor coordination.

The person in this role is the internal reference point for payment process evolution, platform management, functional support, compliance and operational controls, and coordination with external vendors and internal stakeholders.

Key Responsibilities

Project Management

Manage projects in scope end-to-end: requirements gathering, functional analysis, solution design, vendor coordination, UAT, release planning, and post-release stabilization. Lead regulatory and project initiatives related to payments, and coordinate with other Organization teams when their projects touch on payments ...