Full-time
Senior Manager, Global Customer Solutions Operations
Posted by Johnson & Johnson • zug, zug, Switzerland
About the Role
Johnson & Johnson is seeking a Senior Manager for their Global Customer Solutions Centre, located in Zug, Switzerland. The role involves leading customer service operations, applying operational excellence across various markets, and ensuring high-quality customer experiences while managing a distributed team.
With 8-10 years of professional experience required, the ideal candidate will have a strong background in continuous improvement, operational leadership, and the ability to implement digital solutions in customer service.
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