SENIOR MANAGER – EMPLOYEE EXPERIENCE PROCESS DESIGN OTIS (Remote)

**Date Posted:**

2026-05-27
**Country:**

Portugal
**Location:**

Sede OTIS, Portugal
**Role Summary**

The HR Experience Process Designer is a strategic role responsible for shaping, redesigning, and optimizing key HR operational processes to elevate colleague experience and operational efficiency. Acting as a bridge between business needs and HR delivery teams, this role ensures that HR processes are intuitive, scalable, and aligned with organizational goals.

This individual brings deep expertise in HR processes and excels in navigating complex stakeholder environments, driving alignment across business units, HR operations, and technology teams.

**Key Responsibilities**

+ Lead the review and redesign of core HR processes (e.g., onboarding, offboarding, job changes, leave management) with a focus on experience, efficiency, and compliance.
+ Translate business needs into HR operational requirements, ensuring proce...