Senior Manager - Customer Operations (B2B Order Management)

Location: Leeds (Hybrid – 3 days in office)

Salary: Competitive + 20% Bonus

Pod Talent are excited to be working with a leading global scale-up business on a brand-new Senior Manager – Sales Operations & Order Management opportunity, based in Leeds. This is a key leadership role that will have a real impact on optimising the order-to-cash process across major retail accounts, working in a dynamic, fast-paced, and innovative environment. If you thrive on driving operational excellence and coaching high-performing teams, this could be the perfect next move!

Key Responsibilities for the position of Senior Manager – Sales Operations & Order Management:

• Lead 3 Team Leaders and a wider team to deliver a smooth and efficient order-to-cash process across UK and EU retail accounts.
• Own the end-to-end order lifecycle, including order creation, shipment, and processing, ensuring on-time delivery per...