Full-time

Senior Manager, CRM Solutions

Posted by Scotiabank • Toronto, Ontario, Canada

📍 Toronto, Ontario 🕒 February 28, 2026

About the Role

Requisition ID: 251433 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


Purpose

CRM Solutions Lead is accountable to drive the deployment, configuration, and ongoing optimization of our CRM (Salesforce) platforms across our retail and institutional asset management business. This role will serve as a bridge between Distribution, Marketing, and Technology teams, ensuring CRM tools empowers the sales team to manage leads, build lasting customer relationships, and drive sales performance. 



What you will be doing:

CRM Platform Implementation & Support 

  • Define and execute the vision and roadmap for CRM integration into our ecosystem, ensuring it delivers measurable impact and aligns to the business strategy. 

  • Lead the rollout and configuration of Salesforce across Retail Distribution and Institutional teams. 

  • Partner with Technology t...
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