Senior Manager, Analytics

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1. Lead Collections Analytics & MIS Delivery

•Lead a team responsible for producing data‑driven analyses, dashboards, and reporting across all stages of collections, supporting oversight of delinquency, recoveries, and credit losses.

•Develop and maintain portfolio performance reporting, including early warning triggers and risk indicators, to monitor emerging trends and support proactive risk management.

•Conduct analysis to understand customer behavior, portfolio dynamics, and recovery performance; generating insights with clear implications for strategy and execution.

•Support forecasting and outlook analysis (e.g., delinquency, write‑offs, recoveries) to inform capacity planning, provisioning inputs, and management discussions.

•Ensure reporting and analytics adhere to Global Collections Policy, risk standards, and governance expectations, with a strong focus on accura...