Senior Lead of Continuous Improvement - Customer Support

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about and .

Job Description

The aim of the Senior CI Lead - Customer Support role is to spearhead continuous improvement initiatives within Wise, particularly focusing on the CS squad, to drive process excellence and support the achievement of strategic objectives. 

As a Senior CI Lead, you will work closely with the CS squad, identifying areas for improvement in workflows and processes, drivi...