About the Role
This is a contract role to support Oura's initiatives. This role will be employed by SCRG (not Oura), but will work closely with Oura teams and play a meaningful role in supporting Oura growth in the region.
Job Description
- Technical Support & Employee Experience:
- o Provide end-to-end technical support across macOS, Windows, networks, conference room technology, SaaS platforms, and identity systems.
- o Deliver professional, empathetic deskside and remote support.
- IT & Office Technology
- o Support office buildouts, expansions, and ongoing IT infrastructure improvements.
- o Manage conference room AV and unified communications to ensure seamless hybrid collaboration.
- Operations & Escalations:
- o Handle IT incidents and request escalations efficiently, ensuring timely resolution and hi...
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