Senior Implementation Specialist

Overview

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a customer-focused Senior Implementation Specialist to join the Launch Services team for our Golf product. Reporting to the Manager, you will be responsible for overseeing the steps of the customer's hospitality onboarding process from start to finish. You will be leading onboarding sessions and helping with account configurations of various types.

What you’ll be doing

• Schedule and facilitate one-to-one and one-to-many training sessions with topics including back office configuration, menu editing skills, and POS terminal workflows.
• Deliver remote and on-site implementation & technical support services to our customers
• Educate and train customers on use of the POS settings and configuration tools (L-Series and K-Series)
• Design and configure customer food &...