Senior Human Resources Generalist BPO Cairo, Egypt

Senior Human Resources / People and Culture Generalist – BPO - Cairo

Bringing smiles is what we do at TTEC… for you and the customer. As a Human Capital Generalist working on site in Cairo, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. We require a candidate who has previous BPO or Contact Center HR experience.

What You’ll Do

Looking for an opportunity where you'll contribute to the employee experience? You'll partner with operations and human capital as a trusted advisor to support employees. You'll handle all employee relations issues, questions and training on employee benefits and programs, termination and performance actions, and all employee related issues. With an eye on elevating the employee experience, you'll report issues that affect employee morale to service delivery leaders and act as part of the team to address these is...