About the Role
Required Skills & Experience
Strong working knowledge of
- Google Admin Console
- Google Drive permissions and ownership
- Google Vault
- License management
- GAM (Google Apps Manager)
- 3 years managing enterprise Google Workspace changes
- At least 2+ years handling:
- Platform-wide configuration changes
- App deployments
- Feature governance
- Organizational Units (OUs)
- Feature-level controls
- Service enablement / disablement
- Ability to configure Workspace services at:
- Tenant level
- OU level
- Group-based level
- Evidence from Tickets
- Enable/Disable Gemini
- Turn off Google Vids
- Create target audiences
Role Description
- Incident Management (INCs)Sample Ticket Patterns ResponsibilitiesProvide incident resolution documentationEscalate unresolved platform issues when requiredService Request M...
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