Full-time
Senior Global Workforce & Customer Experience Leader
Posted by Perk • Les, Kingdom Of Spain, Spain
About the Role
A leading travel management platform is seeking a Senior Workforce Manager in Barcelona to optimize workforce management for their Customer Operations. The role involves overseeing operational strategies and enhancing customer experiences while working with a cross-functional team. Ideal candidates will have over 8 years in workforce management, proficiency in various tools like Zendesk and Tableau, and strong analytical skills. The company promotes a collaborative work environment and values in-person meetings to boost productivity.#J-18808-Ljbffr
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