Full Time

Senior Executive – Client Relations

Posted by CONNECTING 2 WORK • Kozhikode, Kerala, India

📍 Kozhikode, Kerala 🕒 March 01, 2026

About the Role

Job Description

Job Role


The incumbent will be solely responsible for maintaining relationship and servicing for both existing and new clients.


Responsibility

  •  Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

  •  Must act as a bridge between the company and its current market and future markets.

  • Display efficiency in gathering market and customer info to enable negotiations regarding variations in prices, delivery and customer specifications to their managers.

  • Help management in forthcoming products and discuss on special promotions.

  • Record sales and order information and report the same to the sales/ market...
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