Full-time
Senior Executive-Application Development-Business Analyst
Posted by EXL • Pasay, Metro Manila, Philippines
About the Role
Description
Basic Function
Responsibilities
Essential Functions
Primary Internal Interactions
Basic Function
The MIS is responsible for collecting, analyzing, maintaining, and reporting performance and payroll-related data to operations and other stakeholders.
Responsibilities
Essential Functions
- Assist Operations team with performance management
- Provides analysis for process improvement
- Prepare reports for Business Reviews to internal stakeholders and clients on a Program-level
- Monthly Ops interaction for metric calibration
- Template and tracker creation
- Scorecards and dashboards maintenance
- Data collation for reports generation
- Processing of internal movement requests
- Tracking of P4P, Milestone and other process incentive programs
- Payroll data processing
- Any other duties as requested by the MIS Manager and Operations leaders
Primary Internal Interactions
- Ops AM, Lead AMs, Managers, AVP, VP
- Support (QPE, and Training...
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