Full-time

Senior Engineer/ Engineer, Service Field

Posted by Otis Elevator Company • Kowloon Bay, Hong Kong, Hong Kong

📍 Kowloon Bay, Hong Kong 🕒 February 22, 2026

About the Role

**Date Posted:**

2023-06-20
**Country:**

Hong Kong
**Location:**

12/F-13/F, The Bay Hub, 17 Kai Cheung Road, Kowloon Bay, Hong Kong

**Job Descriptions**

**Service Field**

+ Assist in leading a team to carry out preventive maintenance actions, oversee field manpower and resources allocation; and provide site coordination/support to ensure smooth daily field operations.
+ Maintain good client relationships through conducting regular visits, preparing regular/ad-hoc reports as requested; and responding to client’s enquires in a prompt and professional manner.
+ Follow up on repair works completion to achieve continual operations.
+ Closely monitor lift & escalator performance and timely respond to breakdowns.
+ Conduct root cause analysis on technical issues, identify potential risks and recommend practical solutions to reduce breakdown rates and resolve long-standing faults.
+ Prepare trouble shoot analysis / inci...

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