Full-time

Senior Engagement Leader, Enterprise Platform Delivery

Posted by ServiceNow • Opfikon, Zürich, Switzerland

📍 Opfikon, Zürich 🕒 February 27, 2026

About the Role

A leading cloud technology firm in Zurich is seeking an experienced Engagement Manager to lead an Expert Services delivery team. The ideal candidate has extensive experience with the ServiceNow platform, alongside strong project management skills and the ability to integrate AI into work processes. Responsibilities include overseeing large customer engagements, fostering collaboration among teams, and ensuring successful outcomes. A ServiceNow certification is required, along with excellent communication skills in English and German. This role requires travel up to 50%.
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